Our Labels
GUARANTEE YOU A SERVICE OF EXCELLENCE
The Hôtel Neptune is certified by
severals labels,
proof of quality and trust
Our CSR commitment
Perhaps you have already heard of CSR?
Corporate Social Responsibility or the contribution of companies to the challenges of sustainable development.
Indeed, we can no longer ignore the new challenges of our society today.
A company that practices CSR will therefore seek to have a positive impact on society, to respect the environment while being economically viable. A balance that it will build with the help of its stakeholders, i.e. its employees, its customers, its suppliers, its shareholders or the actors of the territory.
The Neptune-Trident establishment is committed to this path. A special commission was created in May 2022, in order to reflect on subjects such as environmental protection, a more respectful social life within the company, and a strong anchorage at the macro-economic level.
Our immediate plan is not to be labeled at first, but to perpetuate these actions throughout the life of this establishment!
"Clef Verte" Label
In our own small way, we can all do something for our planet. We strive every day to work for our future.
Hotel Neptune is committed to an environmental approach for our guests, our staff, and everyone connected with this business.
Today, we wish to commit ourselves with you!
We hope that you will be sensitive to this approach and that we can have your support in all our actions.
It is in this spirit that we are proud to be part of the Green Key label since 2018, the 1st international environmental label for tourist accommodation and catering.
"Hôtel Engagé" Label
For your safety, the Hotel Neptune is committed to its customers in a health security approach.
In this period, it is more than important to inform you about our different actions put in place for your safety and well-being, and this well before the health crisis that we were going through together.
In order to inform you, we have signed our health commitment charter.
This charter commits our entire team to making your stay a peaceful experience.
We also ask you to help us guarantee your safety and that of our employees by respecting the rules in place.
"Qualité Tourisme Occitanie" Label
This label is a quality initiative piloted by the Occitania region.
It gathers the tourism operators of the region and allows to optimize the quality of the services and to make them radiate at the national level.
A set of specifications and a reference system are imposed on the labeled operators, allowing them to achieve a quality of service, as well as to highlight the internal work, invisible to customers.
This label allows us to federate our teams around a common objective which is to welcome our customers in the best possible way through training, seminars, but also procedures.
A meticulous follow-up is carried out before, during, but especially after the labeling.
Qualité Tourisme Occitanie is a network that aims at excellence, and puts forward and links all the tourism professionals.
